Our own factory figures disagree with each other. Here is how we handle it

Sourcing and verification · 2026-10-10

The published figures

Factory figures and where each one comes from

The office and sample-room figures are often mistaken for the manufacturing area. They measure different buildings: 680 m² is office and administrative space, 400 m² is where approval units are built and where a buyer can inspect one before releasing the production order.

The conflicting figures, stated plainly

Our corporate site states 30,000 m² of manufacturing facilities and 90 senior engineers, in four separate places. Our Global Sources manufacturer profile states 16,000 m² and 20 senior engineers.

Both channels are ours. Both are current. We have not found a version of either figure we can substantiate against a third source, so we publish the range and say which site each number comes from.

Figures we publish without a range

Some of our figures are stated once and not contradicted, so they appear as single numbers:

Why the sample room is worth more than it looks

A 400 m² sample room is not a marketing line. It is the space that determines how fast a programme moves. Pre-production units, pre-shipment approval units and any unit a buyer wants to inspect are built there, and it is the constraint that usually determines whether a specification change can be absorbed inside a delivery window or has to wait for the next production cycle.

If your programme is schedule-sensitive, that is the number to ask about before you ask about total factory area.

Two policies we publish without a range

Our Global Sources profile states 100% inspection before loading and 100% high-voltage testing on AC-powered products. We publish both because they are policies a buyer can hold us to on a specific shipment, unlike a headcount.

The same profile mentions 20 senior engineers against the corporate site's 90, and a platform profile lists a much smaller engineering team — which appears to count only the team listed on that platform rather than the company engineering function. That is why we do not publish an engineer headcount from the storefront figure.

What we do not publish, and why

We leave out our on-time dispatch rate and our storefront rating, because both sit below the category average. We leave out the response-time figure, because our two channels state under 3 hours and over 72 hours respectively, and we are not going to publish either. We leave out ISO 9001, BSCI, FCC, SAA, PSE and INMETRO, because third-party databases attribute them to us and neither of our own channels does.

A supplier who publishes only their good numbers is not more capable. They are just less checked.

Where the figures behind this came from

Every number on this page traces to one of these.

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